Help - Shipping and Returns
How much will I be charged for shipping?
Shipping costs are automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
We will ship your order shortly after we receive payment.
***Please note that shipments do not go out on Saturday or Sunday.
When will my order ship?
Shipping is to be prepaid with your order. If items are in stock they will be shipped the same day. P.O. Box addresses are now acceptable. Next Day Air or Second Day Air is available. Next Day and Second Day Air orders must be received by STT before 1:00pm CST Monday-Thursday. Handling charges will be added to oversized shipments. SHIPPING CHARGES ARE NOT REFUNDABLE!
If you are Shipping to a different address other than the Billing address, please note that you MUST use Ground Shipping.
All shipments refused will incur a charge of all shipping costs.
To protect our customers online, any orders that exceeds the amount of $250 dollars, customers that chooses 2nd Day Air/Next Day Air Shipping Method, or customers that are Shipping to a different Billing address, will now be required to be present and provide a signature for their package, in order to protect our customers from fraudulent activity or theft.
Where can I find exchange or refund information?
How do I return my product?