These are some of the most common questions we get about kids' roping ropes. You can find more information on our FAQ page or contact us if you don't find your answer here.
After logging into your account, click the "Order Status" link at the bottom of the homepage to obtain tracking information about your ropes for kids. Once the order ships, you will receive an email with your tracking number.
Contact customer service at 979-421-9072 if you do not receive the email. We can resend the email or update your address if needed. Please have your order number handy when calling.
All kids' rope is able to be returned based on the following requirements:
Sale merchandise, custom orders and shipping fees are nonrefundable. Store credit may be available if kids' roping ropes are returned after 30 days. Call customer service or email email@example.com for details.