Help - Buyers Guide
HOW DO I CHOOSE THE PERFECT BOOT?
To find the best fit for your size, click here.
HOW DO I SPECIAL ORDER A BOOT?
To look into special ordering a boot that is custom made from the ground up specifically for you, please call our boot specialist to find out more details at 979-421-8800.
PRODUCTS AVAILABLE IN STORE ONLY.
LOOKING FOR AN ITEM THAT YOU HAVE SEEN IN THE STORE AND CAN'T FIND IT ONLINE?
Please call 1-979-421-9072.
A few items that you may be looking for your barn that are not on our site include: pine shavings, Sweet PDZ, horse panels, travel panel sets, large horse feeders, saddle racks, saddle pad racks, water troughs, water tanks, feed storage, dura-carts, and roping dummies.
We also have a rather large selection of sunglasses which include Costa Del Mar and Maui Jim. You will also find brands such as Chippewa Boots, Red Wing Boots, Two Bar West, and Levi Strauss & Company. If there is anything you are looking for and cannot find, please do not hesitate to call us at 1-979-421-9072 or email us. We will be more than happy to help you find what you are looking for.
WHAT ARE THE DIFFERENT PARTS OF A BOOT?
To look up charts describing different the parts of a boot, including toe and heel guides, click here.
WHAT ARE THE DIFFERENT PARTS OF A HAT, HOW DO YOU MEASURE THEM, AND HOW DO YOU DETERMINE SIZING?
To learn about the different parts of a hat, how to measure them, and determine sizing, click here.
HOW DO I BUY/REDEEM A GIFT CERTIFICATE?
To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here .
HOW DO I FIND MY PRODUCT?
To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type your keywords into the SEARCH box, such as style number, product code, manufacturer name, or color, size, or other such keywords. If you have any trouble locating a product, feel free to contact customer service for assistance by calling 1-979-421-9072.
HOW DO I NAVIGATE THE SITE?
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance at 1-979-421-9072. Please locate your item's "product code" or "style number" and have it handy when calling.
HOW MUCH WILL MY SHIPPING COST?
Shipping is automatically calculated during the checkout process, and before submitting your order, prior to submitting your payment information. Simply add items to your cart and proceed to the checkout page where you will be offered shipping method choices and their prices.
HOW DO I USE A COUPON?
After adding items to your cart, click the "Shopping Cart" link at the top of this site to view your cart. Once in the "Checkout" part of the cart, there will be boxes to fill in the coupon codes you have if they are applicable.