South Texas Tack Policies
Method of Payment:
We accept Visa, MasterCard, Discover and American Express. A business, personal, or cashiers check is also acceptable if you are mailing in an order. Name and Address must be imprinted on check. There will be a $20.00 service charge for all returned checks. Foreign payments must be paid by a bank check or postal money order in US Dollars. International MasterCard and Visa are accepted.
Sales Tax:
Texas residents will have 8.25% sales tax accessed.
Order by Phone:
Please contact us toll-free at 877-STX-TACK or call 979-421-8800, between the hours 9am-5pm Monday through Saturday CST. After hours, be sure to leave a message and one of our service representatives will return your call. Orders by phone will allow us to verify if items are in stock.
Ordering Online:
When ordering online please remember Shortages and Backorders do occur. All shipments will be processed when order is complete.
|
Handling Fee: Keeping our prices LOW on all items is important to us. No margins are increased to cover packaging and fees. No handling fees are added.
|
|
Shipping:
All shipments will be sent by UPS in the United States. Shipping is to be prepaid. If items are in stock they will be shipped out within 48 hours please furnish a physical address - no P.O. Boxes. If your order is needed quickly, we will be happy to use UPS Next Day Air or Second Day. Some additional handling charges will be added for shipments of oversized items. Shipping charges not refundable.
Foreign Shipping:
Orders will be shipped by UPS.
Return Policy:
All items must be returned within 30 days of Sale to receive an In-Store Credit or Exchange. No refunds of currency will occur. Products must be undamaged and must be in original, unused condition. Special Orders or Personalized items are Not Returnable. In-Store Credit Receipts are the customer's responsibility. In-Store Credits are to be presented to our Sales Representative at time of use.
Damages & Shortages:
In the event your shipment has been damaged, please have your delivery driver note the damage on the freight bill before you sign it. It is the responsibility of the carrier to guarantee. All claims regarding damage or loss occurring during shipment must be made to carrier.
|